If the lamps have spoilt, can I get replacement?
Yes. Just refer to our authorized dealer. We will charge at minimum cost.

Can I buy your products without the frame?
No. It is not wise to take away the frame as it serves as a protective parts for the lamps.

Any other sizes besides A3, A2, A1 & A0?
We can tailor made according to your required size provided there is sizable volume to do so.

What type of film can be used?
Plenty. You may develop the film from negative film or produce film through printer (inject printing), output from softcopy of images (digital images) into durantrans. The film can be produced by any advertising company. We also provide services in film printing.

Can I request for different frame material?
Yes. Provided there is sizable quantity (Min 500pcs). However, the cost may change.

I've found similar products which is also slim, are they the same?
Some products in the market are using normal florescent lamp which is thin but not using LCD backlight technology. CCFL used in our products only can produce the even illumination and low power consumption.